I cannot scan the desk QR Code. How should I proceed?

Users must scan the desk’s QR Code to check in for a reservation.

To scan the QR Code, follow these steps:

1. Open the Neo.Office app on your mobile device;

2. Sign in using your corporate account;

3. On the home screen, select your booking card and click Check-in;

4. Point your phone's camera at the QR Code to scan it.

5. If a message appears stating that the app needs access to your location (GPS) to perform the check-in, please select Allow.

Notes:

• Check-in is only permitted for reservations active at the current time. It is not possible to check in before the scheduled start time of your desk reservation.

• If the QR Code label is damaged, please request a replacement from your local Neo.Office Administrator.